If the firewall uses a self-signed SSL certificate for HTTPS authentication, then it is necessary to install the certificate before establishing a NetExtender connection. If you're using a wireless NIC, /release /renew and reconnect. This will download the latest version of NetExtender. It works like a charm! This transparent software enables remote users to securely connect and run any application on the company network. ButI still wasn't able to understand perfectly. Open source Java Virtual Machines (VMs) are not currently supported. The amount of time the NetExtender has been connected, expressed as days, hours, minutes, and seconds. The NxConnect.bat file displays. NetExtender Connection Scripts can support any valid batch file commands. Access loses it's mind more than is pleasant. Please let me know if you would like further assistance. When you test the throughput of your connection with out the SonicWall in the equation you get different results to when it is in the network setup. The NetExtender session disconnects. We have some remote users that connect to RDC via NetExtender. To configure NetExtender to uninstall automatically when your session is disconnected: To view options in the NetExtender system tray, right click on the, To display the routes that NetExtender has installed on your system, click the, You can display connection information by mousing over the. If you really had a switch that only offered 1G of throughput, it would allow 1G though the device, as the aggregate of all the ports. I have one user that hates that when on their GVC or NetExtender, they can no longer control their home Sonos system through their Windows App. Impact on Organizational Challenges Ease of implementing Client VPN access. and our The folks over at r/networking can probably give a more complete answer - this is a general networking concept, not Sonicwall-specific. tnmff@microsoft.com. If we are testing the throughput (iperf) between those without VPN, and we could reached nearly the 200Mbits but over VPN we got only around 10Mbit. The first time you launch NetExtender, it installs the NetExtender stand-alone application automatically on your computer. One of the devices starts at around 35 and runs for a while then jumps to 150Mbps on a 200Mbps connection. They are using the Mobile Connect Client. To delete a profile, highlight it by clicking on it, and then clicking the, To customize the behavior of NetExtender, click the. I set tcp inactivity timeout to 120 minutes. What have you done to troubleshoot? How to hide SSID of Access Points Managed by firewall. Follow the instructions in the NetExtender installer. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers.. Visit Stack Exchange I tried to perform some speed test to copy files from a network share to local drive and getting very slow speeds. The Corporate line is 500/500Mbit and the client side line is 200/200Mbit. While connected internet speed dramatically decreasing (app. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. by 90%). The event logs in Control Panel > Administrator Tools > Event Viewer. Right click on the NetExtender icon in the system tray to display the, When NetExtender becomes disconnected, the, You can configure NetExtender to notify users automatically when an updated version of NetExtender is available. Try to upgrade your win10 system to the latest version, and then check again. My ISP gives me 130Mbps down / 30Mbps up. When connecting to the sonicwall VPN SSLVPN via netextender accessing network files is very slow. New here? Most NetExtender connection problems can be solved with one of: If you're using a wireless NIC, /release /renew and reconnect. I am noticing this behavior in most of the users that use GVC and Nextender. other than: Sonicwall NetExtender keeps randomly disconnecting for users. then we look at ourselves (figuratively), and check the sonicwall. It has a 32 Gbps fabric and 38.7 Mpps. Download NetExtender via SonicWall.com Navigate to the SonicWall VPN Clients page at https://www.sonicwall.com/products/remote-access/vpn-clients/. Users are prompted to click. A real example of a Cisco switch, whose aggregate performance is less than what all its ports can want, would be a 3750G-48. While interfaces will auto-negotiate their speed and duplex status, this might not set the correct mode. Now, an iPerf upload test from home to the office, where I have 30Mbps upload and the office has 30Mbps download, maxes out at 15.5Mbps. This files most often have description SonicWALL SSL-VPN NetExtender driver for Windows . The NetExtender utility is installed automatically on your computer. Currently, only HTTPS proxy is supported. Usage of this posting's information is solely at reader's own risk. To use NetExtender for the first time using the Mozilla Firefox browser: Navigate to the IP address of the firewall. Mac NetExtender is End Of Support on El Capitan (10.11) and later. Some are on the older NetExtender v9, same issue. If you do not have Java 1.5, you can use the command-line interface version of NetExtender. Make sure the domain controller and any machines in the logon script are accessible via NetExtender routes. Closing the dialog (clicking the X button in the upper right corner of the dialog) does not close the NetExtender session, but minimizes it to the system tray for continued operation. I was hoping to see this significantly higher - I have read reports of 8 or 9Mbps are achievable but sure about this. (64 bits). I changed the timeout settings for the TCP Inactivity. A place for SonicWall users to ask questions and to receive help from other SonicWall users, channel partners and some employees. SSLVPN speeds are better, at least, better enough for me to wait until our internet line is upgraded to test further. Users can upload and download files, mount network drives, and access resources as if they were on the local. Troubleshooting Sonicpoint Low throughput Issues. The Enable-IT 821 Ethernet Over Coax NetExtender Kit can support up to 9 NetExtender units on the same single coax cable run. EDIT 2 Well, we managed to get hold of the new 6.5.4.7-83n firmware this morning, including the hot fix for an issue that wasn't in the standard release. Secure Mobile Access 8.1 is the final version that has Mac NetExtender support. It may take several minutes for the Debug Log to load. If auto-update notification is not configured, users should periodically launch NetExtender from the Virtual Office to ensure they have the latest version. Netextender slow throughput. With NetExtender, remote users can virtually join the remote network. To configure the script that runs when NetExtender connects or disconnects, click the Edit NxConnect.bat button. To initially install the NetExtender client, the user must be logged in to the PC with administrative privileges. The Connection Profiles tab displays the SSL VPN connection profiles you have used, including the IP address of the server, the domain, and the username. Posted by networkn TZ350 Poor throughput We have a few TZ350's experiencing very low throughput. The NetExtender Uninstall/Disappears from PCs Randomly, SSLVPN to another site to cloud site IPnot working, Press J to jump to the feed. When used in the context of communication networks, such as Ethernet or packet radio, throughput or network throughput is the rate of successful message delivery over a communication channel. Like, 1 to 2Mbit/sec. Dell SonicWALL strongly recommends using Dell SonicWALL Mobile Connect for Mac OS X devices instead of NetExtender, currently and in future releases. Thank you for the help. The Allowed Sites - Software Installation dialog displays, with the address of the Virtual Office server in the address field. He's using wifi. Privacy Policy. To enable the script that runs when NetExtender connects, select the, To enable the script that runs when NetExtender disconnects, select the, To hide either of the console windows, select the appropriate. If its not solving the issue permanently with above steps, Try to install Sonicwall Mobile connect. Cookie Notice Is this problem isolated to one user? The Author of this posting offers the information contained within this posting without consideration and with the reader's understanding that there's no implied or expressed suitability or fitness for any purpose. Users can access NetExtender in two ways: For supported browser releases, see the latest Dell SonicWALL SonicOS 6.2.1 Release Notes. PPP Server IP Address In The SonicWALL SSL-VPN 1.0 Release, The First IP . I appreciate the reply. This file contains driver. User session settings is 45 minutes. Select NetExtender and under Get NetExtender for Windows, click DOWNLOAD. February 2021. Wait several seconds. To add a site to Internet Explorers trusted sites list: Enter the URL or domain name of your firewall in the. Users are prompted to click OK, and NetExtender downloads and installs the update from the firewall. 12-02-2015 Compare that to a 4948 which has a 96 Gbps fabric and 72 Mpps (this is a wire-speed capable switch). Throughput is the amount of packets per second or mbs per second that a device can process, So each device has a set amount of throughput its able to push through, the more services you turn on the less the throughput becomes, Taka an ASA 5505 , by default throughput is 100-150mbs per second, you turn on vpns and aes security you will be lucky to get 100mb after the packet inspections and features are on, same with an 891 router throughput around 50mb total turn on ipsec it will half it as the router is using its resources to process the ipsec, http://www.cisco.com/web/partners/downloads/765/tools/quickreference/routerperformance.pdf, *******************************************************, If your switch has a 1GB throughput thats it , its split between the 24 ports like a ratio , take a blade in a 6500 chassis ws-6148 model , this has say a throughput of 16GB oin the backplane but theres 48ports so theres an oversubscription on throughput at 8:1 but bnot all ports would be processing at the same time in theory anyway, heres the definition if thats not too clear above. You can uninstall in these ways: To view options in the NetExtender system tray, right click on the NetExtender icon in the system tray. Navigate to Windows Device Manager --> Network Adaptores and uninstall the WAN Miniport (IP) and WAN Miniport (PPTP) devices, then scan for the hardware changes. They have an broken code issue in the latest updates of net extender, this applies to all net extenders on the latest updates of Windows 10, v2004 and v1909 included. Try to upgrade your win10 system to the latest version, and then check again. Table 90 lists some commonly used batch file commands. To view the NetExtender Log, go to NetExtender > Log. It is recommended that you add the URL or domain name of your firewall to Internet Explorers trusted sites list. The log is a file named NetExtender.dbg stored in the directory: C:\Program Files\SonicWALL\SSL VPN\NetExtender. get a bit more detail off the user as to when/what/where/how & why. To configure NetExtender profiles and preferences, including proxy servers, on your Android smartphone, perform the following steps: 1. The NetExtender icon displays in the task bar. 4 My ISP gives me 130Mbps down / 30Mbps up. User has been complaining all week. One more thing I noticed recently even when disconnected from Netextender, internet was slow until the application is totally closed. Installing NetExtender Using the Mozilla Firefox Browser, Adding a Site to Internet Explorers Trusted Sites, Installing NetExtender from Internet Explorer, Launching NetExtender Directly from Your Computer, Configuring NetExtender Connection Scripts, Verifying NetExtender Operation from the System Tray, Windows 10, Windows 8.1, Windows 8, Windows 7 Service Pack 1, Windows Vista Service Pack 2 (32-bit & 64-bit), For supported browser releases, see the latest. Only connection profiles that allow you to save your username and password can be set to automatically connect. This makes working impossible. With The Add Global NetExtender Client Routes And Add Group NetExtender Client Routes Settings Enabled. To generate a diagnostic report with detailed information on NetExtender performance. To have NetExtender launch when you log in to your computer, check the, To display the NetExtender login dialog, check the, To have the NetExtender icon display in the system tray, select, To have NetExtender display tips when you mouse over the NetExtender icon, select, To have NetExtender attempt to reconnect when it loses connection, select, To have NetExtender uninstall every time you end a session, select, To have NetExtender log out of all of your SSL VPN sessions when you exit a NetExtender session, select. There has only been one disconnect this morning since i changed that setting. This simplifies the process of installing NetExtender and logging in, by reducing the number of security warnings you will receive. With NetExtender, remote users can virtually join the remote network. If an older version of NetExtender is installed on the computer, the NetExtender launcher removes the old version and then installs the new version. 1. If you have feedback for TechNet Subscriber Support, contact You've already extended the timeout settings (I think is too long, keeping to 30 - 45min mark, but thats my opinion). If nobody else is connected via VPN, a single user can be kinda productive. FWIW, an upgraded internet connection is in the works for us, but lead time is measured in weeks. Seems to affect all our clients using SSLVPN. - A feat that no other competitor has the ability of doing and making this one of the Best Ethernet Extension . To view the NetExtender routes, go to the. 2 Click the link at the bottom of the Login page that says Click here for sslvpn login. - edited I changed the TCP Inactivity Timeout from 15 minutes to 120 minutes. The amount of traffic the NetExtender client has transmitted since initial connection. For example, when selecting the Error level, the log displays all Error and Fatal entries, but not Warning or Info entries. Has the internet connection at the user's location changed? As suggested, this might be our 5Mbps upload speed throttling us when testing using TCP, so I'll try it with UDP if I can (had some issues trying to do this yesterday). And I am using Split tunnels in the VPN settings. I don't really want to step on the president's shoes, but he believes it is NOT his internetlol. One user has been complaining about disconnects multiple times throughout the day. I've just run into this issue myself and a fix seems to be disabling software compression in NetExtender client. SonicWALL SSL VPN supports NetExtender on 32-bit or 64-bit Linux clients. Throughput has shades of meaning. Hello, We have some remote users that connect to RDC via NetExtender. However, once under the fragmentation level, my ping requests time out. My ISP is Comcast Business, and it's a 100 Mbps pipe. The system tray menu displays the default route and the associated subnet mask. In no event shall Author be liable for any damages wha2tsoever (including, without limitation, damages for loss of use, data or profit) arising out of the use or inability to use the posting's information even if Author has been advised of the possibility of such damage. For more information on batch files, see the following Wikipedia entry: http://en.wikipedia.org/wiki/.bat. From a networking perspective, throughput generally references wire-speed or line-rate, which means how does the device perform compared to the theoretical maximum rate supported by the media. Meaning you use a single coax cable run from one Coax Extender unit to another Coax Extender unit only. SonicWall Netextender and higher work with Windows 10 An alternative to Netextender for Windows 10 is the SonicWall Mobile Connect CAUSE: Older versions of Netextender ( and earlier) use SHA1 using bits. Something to note, the "work" required of a network devices increases as the frame/packet gets smaller. Click the link at the bottom of the Login page that says, If a warning message is displayed in a yellow banner at the top of your Firefox banner, click the, When NetExtender completes installing, the. Make sure that it the connection is full duplex, and at the correct speed. The log is a file named. I've noticed multiple threads about SSLVPN throughput issues but those are mostly on TZ units. Dell SonicWALL NetExtender is a software application that enables remote users to securely connect to the remote network. If this entry does not exist, follow these steps to add the entry: If this disconnect problem happens when the user is doing something specific, then you could identify the cause. At home, using a computer with XP SP3, netextender can do up to 256Kbps Down and 100Kbps Up when connecting to the office. Please feel free to contact me if you have any questions. For the procedure on setting up NetExtender access, see the Knowledge Base article, How to setup SSL-VPN feature (NetExtender Access) on SonicOS 5.9 & Above (SW10657), Logging in to the Virtual Office web portal provided by the SonicWALL security appliance and then clicking on the. To use NetExtender on your Linux system, your system must meet the following prerequisites: You can install NetExtender from the user interface or from the CLI. Configuring a Virtual Access Point (VAP) Profile for Internal Wireless Corporate Users. IPsec VPN Throughput (512 Byte) 1 98 Gbps Gateway-to-Gateway IPsec VPN Tunnels 20,000 Client-to-Gateway IPsec VPN Tunnels 100,000 SSL-VPN Throughput 10 Gbps Concurrent After installation, NetExtender automatically launches and connects a virtual adapter for SSL-secure NetExtender point-to-point access to permitted hosts and subnets on the internal network. Opened a case with support this morning - any SSLVPN user is seeing maximum 4Mbps throughput in either direction, regardless of the underlying ISP connection speed. iPerf maxes out at 4Mbps in either direction over the SSLVPN. Please remember to mark the reply as an answer if they help. SonicWall's SSL VPN NetExtender allows you to provide easy and secure access to Windows and Linux users. Users can upload and download files, mount network drives, and access resources as if they were on the local network. How many users are using the NetExtender? There are security, configuration, and support concerns with split tunneling, make sure you are aware before implementing it. Users can mount network drives, upload and download files, and access resources in the same way as if they were on the local network. To clear the log, click on Log > Clear Log. Tested this morning on my laptop, Win10 20H2, NetExtender 10.2.300. SonicWALL SSL-VPN NetExtender, Free Download by SonicWALL, Inc. Dell SonicWALL NetExtender is a program developed . SonicWALL SSL VPN NetExtender is fully compatible with Microsoft Windows Vista Service Pack 2 (32-bit and 64bit) and supports the same functionality as other Windows operating systems. If you're using a wired NIC, connect, disable the network adapater, re-enabled the network adapter, reconnect. Is anyone else having disconnects when using NetExtender? Path name or shortcut bar on Linux systems. Too add commands, scroll to the bottom of the file. Because of new requirements we deployed netextender to some notebook in tunnel all mode. Sounds like it happened and you ran straight here. What are recommended settings for sonicwall? 3 Click the NetExtender button. SSL VPN Server Settings timeout is 60 minutes. Is the user using Wireless or Ethernet when at this location? In general terms, throughput is the rate of production or the rate at which something can be processed. Also changed SSL VPN Server Settings Inactivity Timeout to 60 minutes and User Session Settings Timeout to 60 minutes. Last week, a month ago? The log file located at C:\Program files\SonicWALL\SRA\NetExtender.dbg . For example, to if the drive letter is z, the server name is engineering, the share is docs, the password is 1234, the users domain is eng and the username is admin, the command would be: For example, to disconnect network drive z, enter this command: For example, if the server name is engineering, the printer name is color-print1, the domain name is eng, and the username is admin, the command would be: For example, to launch Microsoft Outlook, enter the following command: When you have finished editing the scripts, save the file and close it. Enabling this feature may cause connection delays while remote clients printers and drives are mapped. The SSL VPN throughput for those is about 35 Mbps symmetrical for both on customers that have Upload of about 50 Mbps up to 300 Mbps. 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