Provisional enrollment failed. Add a payload: Select this option in the list on the left, then edit the settings. In the Microsoft Endpoint Manager admin center, under Home > Devices > iOS/iPadOS > Apple Configurator, select the profile, and then "Export Profile" Copy the Profile URL from the blade. Youre now watching this thread and will receive emails when theres activity. Privacy Policy. Look into JAMF or other robust MDMs. Do you have any other ideas on how to proceed? Description "Provide the user name and password to use when enrolling in the MDM server, if needed". I've looked a lot around this issue and figured out it is only with few device and no matter what you do on the device, the error doesn't go away. [MCCloudConfigErrorDomain - 0x80EF (33007)] Apply blueprint to iPhone . I don't use configurator profile because I get errors also Ipad isn't registered in Apple Business Manager or Jamfnow. They checked the devices that I was trying to add and indicated they are or were enrolled in our Parent School District DEP. : 0x80EF (33007) .Underlying error: NSError: 0x6000039fed90 Desc. Mayunk Jain [MCCloudConfigErrorDomain - 0x80EF (33007)] I called AppleCare Enterprise. Dive deeper into these frameworks and learn how to ensure a seamless experience. October 28, 2019, by I am coming from the Windows world and am frustrated with a problem I am having. Select Manual enrollment Click next through all subsequent windows and finally click prepare Wait for the device to reboot If not on a data connection, as soon as the "Hello" screen appears, quickly run through the setup assistant to add the device to add the device to WiFi Wait for the "Invalid Profile" error Click Stop [MCCloudConfigErrorDomain - 0x80EF (33007)] No views. The Prepare Assistant appears. Posted on 08:53 AM. Apple Configurator also allows you to add devices to Apple DEP while enrolling them in MDM using Apple Configurator. After 30-day grace period, device will be locked to DEP. Connect the WIFI connection after choosing your language and region. Substitute your DEP use in Pro and ignore the Now references. Posted on What should I do? Please support me on Patreon: https://www.patreon.com/roelvandepaarWith thanks \u0026 praise to God, and with thanks to the many people who have made this project possible! You do not have permission to remove this product association. 05:24 PM. On the Prepare Devices page, provide the following information and click Next. WWDC 2017. tvOS. Consistent and intuitive control of media playback is key to many apps on tvOS, and proper use and configuration of MPNowPlayingInfoCenter and MPRemoteCommandCenter are critical to delivering a great user experience. on If the configuration profile is signed, choose File > Unsign Profile. I can see both Wifi and Cellular connections in the status bar, as well as two arrows rotating in a circle that look like some kind of activity indicator. 06-08-2021 True.. | Content (except music \u0026 images) licensed under CC BY-SA https://meta.stackexchange.com/help/licensing | Music: https://www.bensound.com/licensing | Images: https://stocksnap.io/license \u0026 others | With thanks to user RJT (apple.stackexchange.com/users/309395), user Fexception (apple.stackexchange.com/users/308891), and the Stack Exchange Network (apple.stackexchange.com/questions/341848). [MCCloudConfigErrorDomain 0x80EF (33007)]. Tap Pair Manually in the lower-left corner of the Setup Assistant, then tap Manual Pairing in Apple Configurator and enter the six-digit code that appears. User can click on it to cancel the enrolment and use it as a regular device. 02-20-2020 If not do you have any yellow mark or something in the wifi profile? I'm trying to use Apple Configurator to set up an iPad as a managed device. Check if the device is available in the server titled Devices Added by Apple Configurator 2 or is assigned to a different server in the ABM portal. . Check if the device is available in the server titled Devices Added by Apple Configurator 2 or is assigned to a different server in the ABM portal. Youve stopped watching this thread and will no longer receive emails when theres activity. 03:04 PM, I had a very similar issue and we found that iOS11 needs unauthenticated access to ocsp-ds.ws.symantec.com.edgekey.net iOS10 worked fine but iOS11 didn't. [MCCloudConfigErrorDomain - 0x80EF (33007)]. Provisional Enrollment Failed. Posted on Adding iOS Devices to DEP with Apple Configurator 2.5 - YouTube 0:00 / 5:08 Adding iOS Devices to DEP with Apple Configurator 2.5 43,878 views Jun 5, 2018 200 Dislike Share Save Jamf. (With our without the above optional user/pass entered I get the same error) Device prepared: - Waiting for the device --- START OF ERROR --- Error: Provisional Enrollment failed. ios apple-configurator sunknudsen 728 asked Jun 18 at 15:07 1 vote 0 answers 34 views I am unable to remove profile in iPhone Beginning with Apple Configurator 2.5, You can add mobile devices to your Apple deployment account regardless of where they were purchased. I'm seeing the same thing. After the WIFI connection, the go next steps and continue the enrolment process with Apple Configurator 2. Preserve or migrate data for Apple Configurator for Mac. From File New Profile Wi-Fi, select Configure. ". Once your device is recognised and appears in the middle of the screen, select it and click the " Prepare " button from the top bar of the app. I'm at a loss as to what I should do next. Even if the devices were removed from their DEP they cannot be added to a new DEP. I use ManageEngine MDM together with Apple Configurator 2 for Enrollment. 09:52 AM. [MCCloudConfigErrorDomain - 0x80EF (33007)], I looked through numerous search results but am still not successful, https://www.manageengine.com/mobile-device-management/help/enrollment/enroll_ios_devices_using_apple_configurator.html, https://discussions.apple.com/thread/8128497, Unticking automatic enrollment did not help, https://developer.apple.com/forums/thread/80829 (last 3 posts). The iPad I'm trying to set up is a 5th generation cellular model, brand new out of the box. I never see that screen. So I would say the period starts when the device receives the apps and policies. This site contains User Content submitted by Jamf Nation community members. 06:22 AM. Use Configurator to add devices to DEP, but do not "Activate and complete enrollment" Log into the DEP portal, find the serial numbers of the recently added devices, and assign these to your MDM server Continue setting up the devices, which should now use streamlined enrollment, as usual". A Mac with Apple Configurator 2 installed . Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Sometimes I hate it, preparing the device with the apple configurator takes a little bit more time. I'm trying to apply a blueprint to an iPad Air(1st Gen) using Apple Configurator 2. In the end, when I went into DEP and added the SN to my Jamf Pro server, it took it even though there was no indication that a new SN had been added to DEP via any process. Apple Configurator is now more capable than ever. 04-19-2018 Follow the below steps to create a Wi-Fi profile in Apple Configurator: Open Apple Configurator. I have completed 10 ipads with the same setup but have to wipe each one so thanks for your assistance. Solution On your iPad setup settings, Choose a Wi-Fi Network > select the required Wi-Fi network > click Next and follow the prompts until you get to Location Service. I did restore all content and settings but same message comes up. Provisional Enrollment failed.The cloud configuration server is unavailable or busy. Choose Profiles > Create. I hope so . (Local OS X Server Profile Manager) Supervise Devices Assign to Organisation Configure iOS Setup Assistant. Hello,In using Configurator 2.5 to enroll devices in our DEP I encountered the below error on some of our iPads: An unexpected error has occurred with iPad. Sharing in case anyone else receives this error. You can also make a manual WiFi connection as a quick stopgap to this issue. I am coming from the Windows world and am frustrated with a problem I am having. Desc : Provisional Enrollment failed. Posted on 09-27-2017 Enter the SSID, security type, password, and any other relevant settings required to connect to your Wi-Fi network. Apple: Provisional Enrollment Failed. "An expected error has occured with IPhoneprovisional enrollment failedThe cloud configuration server is unavailable. When preparing them in configurator the very last . Choose "Manual Configuration" in the "Prepare with:" drop down. Manual Configuration. If you already use Automated Device Enrollment and want to supervise mobile devices that were purchased outside of your Apple deployment account, this workflow allows you to enroll any iPad, iPhone, or Apple TV with Automated Device Enrollment, and then . Intune_Support_Team On the Enroll in MDM Server page, verify that New Server is selected and click Next. It basically translates as : "This device is not eligible to add to your Company's DEP", Posted on I was getting this error and there was a miscommunication about it having been deleted from our DEP. You are responsible for your own actions. You can enroll devices into Intune with Apple Configurator in two ways: Setup Assistant enrollment - Wipes the device and prepares it to enroll during Setup Assistant. I had the same issue. . It drives me nuts. Step 3 - Prepare the device. It is "released" from Apple Business Manager - ABM. The process will be completed without error. Yvette O'Meally To deploy devices using manual enrollment and a dynamic enrollment URL, you need: Jamf Pro 9.96 or later . Information and posts may be out of date when you view them. 09-26-2017 [MCCloudConfigErrorDomain - 0x80EF. While trying to prepare the device with Apple Configurator and moving it to Apple Business Manager, I am getting the following errors: "Configurator requires user interaction to install the profile "Wifi" on "IPhone" because it is not supervised". PROVISIONAL ENROLLMENT FAILED - FIXED. "An expected error has occured with IPhone provisional enrollment failed The process is similar to the 'Enrollment with Apple Configurator' instructions mentioned earlier in this article, with a few additional steps. The cloud configuration server is unavailable or busy. 05:48 PM. 09-20-2018 09-20-2018 In the Microsoft Endpoint Manager admin center, choose Devices > Enroll devices. Resources Just spoke to Apple Deployment services and they quickly resolved this issue.Go to System Preferences>Sharing> turn off Content Caching, Turn on Internet SharingGo back to Configurator 2 and prepare the device. This error typically occurs when you connect your device to a Wi-Fi network before starting the Apple Configurator enrollment process. Again, I'm following all the same steps and profiles that have previously worked with other iPhones that have successfully enrolled/etc. 01-15-2021 Open your Meraki Dashboard and go to Systems Manager > Manage > DEP. I am using configurator 2.7 on an ios 11 phone and got the same message. Preparing device for Apple Business Manager, Microsoft Intune and Configuration Manager, Re: Preparing device for Apple Business Manager, How to manually add devices in Apple Business Manager (ABM) or Apple School Manager (ASM), Microsoft Intune expands macOS app management support, Configuring System Center 2012 Configuration Manager SP1 to Manage Mobile Devices Using the Windows Intune Service. Assumed these to be our Apple DEP / Administrator account again. Select Allow devices to pair with other computers. 09-15-2020 make sure you have Enrolled WI-FI profile into the blueprint. on The scenario: When following the steps in this document (Enroll iOS devices with Apple Configurator) for Setup Assistant enrollment, you get "Invalid Profile: The configuration for your iPad/iPhone could not be downloaded from [Your Organization Name]" error after accepting "Apply configuration" on the device. Also make sure the device is connected to Internet to be in DEP as it connects to network. 08:35 AM. In Apple Configurator , choose File > Open, then locate the configuration profile on your Mac.. CORRECTION - The person I initially spoke to at Apple Care Enter price was wrong.I was able to have our parent district go into Apple School Manager, input the serial number and choose "Release Devices." Provisional Enrollment Failed When attempting to apply a blueprint in Apple Configurator, I'm receiving this error message. Why does my device have an invalid one? A Mac with Apple Configurator 2 installed . Provisional enrollment failed. I've been looking for hours now on how to edit a profile on Apple Configurator but to no luck. For more information, please see our Sometimes I see this message in the Apple Configurator: "An unexpected error has occurred. Choose Actions > Prepare. By enabling IT to empower end users, we bring the legendary Apple experience to businesses, education and government organizations. Trying to make sure users on iPhones supervised using Apple Configurator 2 cannot enable Address Book and Calendar iCloud sync. 09-28-2017 06-02-2021 I have 10 of these iPads to set up and I can't even get past the first one. On the iPad itself, I can see the Welcome screen with the welcome messages alternating in different languages. Here's the error message," An Unexpected error has occurred with iPad Provisional Enrollment failed The cloud configuration server is unavailable. iOS devices supported by Apple Configurator 2 . Jamf helps organizations succeed with Apple. 10-30-2020 Sharing best practices for building any app with .NET. Prepare with: Select Manual Configuration as value. 09:45 AM. What's new in Apple Configurator for Mac. Watching the Apple Developer video for device configuration, there's supposed to be a screen that appears on the iPad called "Remote Management". This worked instantlyIf you require Content Caching on your network, try turning it back on after Internet Sharing is turned on. This site contains user submitted content, comments and opinions and is for informational purposes only. Whether you're provisioning iOS, iPadOS, and tvOS devices in your organization or servicing existing macOS devices, learn how Apple Configurator can help with key workflows. Enrolling with Apple Configurator requires that you USB-connect each iOS/iPadOS device to a Mac computer to set up corporate enrollment. All devices are on their most recent software, Apple Configurator 2, version 2.15 (most recent), Make sure iPhone is removed from ABM (somehow, even if the set up is unsuccessful with the error message, the device ends up in the ABM), Added Wifi Profile (with and without password, I tried both options), Blueprint MDM link with URL and logged into ABM, Optional: add SIM card to have second potential connection (does not make a difference) - without the SIM card I am running into this error (not really a difference)Provisional Enrollment Failed. Now it all seems to go fine until the part after preparing the device, in the setup where it prompts to auto configure the device from the organisation that I configured in previous steps. [MCCloudConfigErrorDomain 0x80EF (33007)] Also Business Manager no longer allows you to add any devices to it manually now which I think is trash on Apples part. No error messages, no further activity, nothing. Posted on 01:15 PM. Under Create Enrollment Profile in the Basics tab, type a Name and Description for the profile . Posted on Sugg. The cloud configuration server is unavailable or busy. and our [MCCloudConfigErrorDomain - 0x80EF (33007)", @Nathan Blasacthis is no longer possible via ABM, by @dtrockman where did you add it in JAMF? An SMTP server set up in Jamf Pro . This error occurs if the mobile device does not have a WIFI connection. Some months later.. ;) but is it resolved? Apple Configurator allows you to enroll iOS and tvOS devices in Jamf School if the devices are not eligible for Automated Device Enrollment (formerly DEP), such as donated devices. The process is "provisional" for 30 days: Once you add these devices to Apple Business Manager, you have a 30-day provisional period to remove them from your MDM and Apple Business Manager. I am getting this message as well trying to enroll a device that was not purchased via DEP into our DEP and i keep getting this very annoying message: The cloud configuration server is unavailable or busy. Select Apple enrollment > Apple Configurator. Restarts 3. 09:26 AM. Previously I have succesfully added one device to Apple Business Manager with another MacBook Pro, Now I switched to a (different) MacBook Air 2017 and am trying to enroll a new iPhone, Invalid Profile [MCProfileErrorDomain - 0x3E8 (1000) ], iPhone is brand new directly from a retailer so I cannot imagine it to be previously associated with another MDM. Follow these steps to create an enrollment profile to enroll macOS devices with Direct Enrollment. By enrolling with Apple Configurator, the devices are enrolled in Jamf School as supervised or via Automated Device Enrollment. Use Apple Configurator for Mac to deploy iPad, iPhone, iPod touch, or Apple TV devices in your school or business. To enroll devices using Apple Configurator , you must first create Blueprints to assign . This prevented the iPads from being added to any other DEP. In Apple Configurator for Mac, select one or more devices you want to prepare or Blueprints, then do one of the following: Click Prepare in the toolbar. Create a Blueprint Apple Configurator for iPhone makes it easy to add any iOS device running iOS 16 or later or any Mac with the T2 Security Chip or Apple silicon running macOS Monterey or later to your organization in Apple School Manager, Apple Business Manager, or Apple Business Essentials so that you can take advantage of Automated Device Enrollment. david.yenzer - You are correct I did some further testing and found out that if the parent district removes the device using Apple School Manager, by inputting the serial number and choosing to "Release Device" we can then add it with Configurator 2.5 to our DEP. [MCCloudConfigErrorDomain - 0x80EF (33007)]Helpful? Jamf does not review User Content submitted by members or other third parties before it is posted. Update devices. : The cloud configuration service could not verify the identity of this device. Posted on With JAMF, I can prep a slew of iPads with a few key-strokes, once everything is set-up. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Learn about Jamf. Please contact me if anything is amiss at Roel D.OT VandePaar A.T gmail.com Click again to stop watching or visit your profile/homepage to manage your watched threads. I've let it sit this way for up to 30 minutes hoping something would happen, but nothing ever does. If it worked, then your device made it into your organization's account. Assign it to a PreStage in your Jamf server, and erase it again. Do one of the following: Remove a payload: Select this option, then click Remove Payload in the upper-right corner of the payload settings pane. This was a phone we had received from Apple as an Applecare replacement FWIW. Is successfully assigned to and enrolled in: A third-party MDM server linked to Apple School Manager, Apple Business Manager, or Apple Business Essentials Thanks! Download Apple Configurator for Mac. You might have to click " Trust " in your device to allow the connection. In Apple Configurator 2, right click the device and select "Prepare". For detailed Apple Configurator 2 requirements, see Requirements in . 1. Configurator 2.5 DEP Enrollment - An unexpected error has occurred with iPad. According to https://developer.apple.com/documentation/devicemanagement/. Click again to start watching. Remove Default Apps with Configurator 2. And, coming to iPhone in iOS 15, discover how you can bring Automated Device Enrollment to even more macOS devices. Posted on Following these steps appears to resolve this issue: 1) Perform DFU wipe on iPad 2) Prepare device in Apple Configurator 3) Assign device to DEP at school.apple.com 4) Assign device to Prestage in JAMF 5) Click OK/NEXT through the initial setup screens on iPad Select Add to Apple School Manager or Apple Business Manager. When using Configurator 2.5 and selecting prepare ipad 13.3.1 Add to Device enrollment program and allow devices to pair with other computers and I have Jamfnow as mdm. For all other iPad it goes on without any issue. : The cloud configuration service could not verify the identity of this device. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I've tried to do this at least 10 times now and whenever the Apple Configurator gets to "Step 2 of 3: Activating iOS on the device", it hangs. Maybe you can help me believe in the ease of use of MacOS again ;-) ? In Jamf Pro, go to Mobile Devices and then PreStage Enrolment -> Click on the existing PreStage enrolment or create a new PreStage enrolment -> Go to scope & click refresh button -> Click edit and assign the iPads that has the modified date: "added less than a minute ago" In Apple Configurator 2.5 Click on Assign settings. I use ManageEngine MDM together with Apple Configurator 2 for Enrollment. Disclaimer: All information is provided \"AS IS\" without warranty of any kind. I am now able to add this to our DEP! Open the Microsoft Endpoint Manager admin center portal navigate to Devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator to open the Apple Configurator | Profiles blade On the Apple Configurator | Profiles blade, click Create to open the Create Enrollment Profile wizard. Profile Settings Reference. Apple: Provisional Enrollment Failed. Cookie Notice Reddit and its partners use cookies and similar technologies to provide you with a better experience. Provisional Enrollment failed. Same error message, different error code.RegardsGraeme, Posted on Posted on All postings and use of the content on this site are subject to the, Additional information about Search by keywords or tags, Apple Developer Forums Participation Agreement. 2. Provisional Enrollment failed. Posted on Provisional Enrollment Failed. MCCloudCOnfigErrorDomain - 0x80EF (330071)". Is physically disconnected from the Mac running Apple Configurator 2. Turns out it was still in our district DEP account! Click Save from the File menu. May 05, 2021, by [MCCloudConfigErrorDomain - 0x80EF (33007)] 1. https://developer.apple.com/forums/thread/80829. What is a "cloud configuration"? It links with DEP for enrollment and VPP for apps. All content on Jamf Nation is for informational purposes only. 07:38 AM. This error on Apple Configurator Provisional enrollment failed: device is already in Device Enrollment Program occurs when the device you are trying to enroll is already available in the ABM portal. Enroll in MDM Server. Plug your device into the computer. Have you tried perhaps resetting the device manually, and uploading the serial to ABM? [MCCloudConfigErrorDomain - 0x80EF (33007)] - YouTube 0:00 / 1:28 Apple: Provisional Enrollment Failed. I have ceased banging head against wall thanks to reading this post. When applying the blueprint with AppleConfigurator I got the following error: Code Block 01:30 PM. Find out more about the Microsoft MVP Award Program. October 16, 2018. Watching the Apple Developer video for device configuration, there's supposed to be a screen that appears on the iPad called "Remote Management". Note: If Setup Assistant doesn't show the pairing pane on the iPhone or iPad you want to add, return to the Home Screen on your iPhone, then tap the Apple Configurator app again. Sometimes I see this message in the Apple Configurator: "An unexpected error has occurred. Control-click the selected devices or Blueprints, then choose Prepare. This prevented the iPads from being added to any other DEP. 09-27-2017 11:30 AM. Provisional DEP enrollment using Apple Configurator. This error on Apple Configurator Provisional enrollment failed: device is already in Device Enrollment Program occurs when the device you are trying to enroll is already available in the ABM portal. [MCCloudConfigErrorDomain - 0x80EF (33007)] - YouTube 0:00 / 2:12 Provisional Enrollment Failed. I called AppleCare Enterprise. Domain: DMCCloudConfigErrorDomain Code. The cloud configuration for this device is invalid". This period begins after the device is activated, and once the 30 days are up, the device can only be released through Apple Business Manager. In the prompted modal screen, select " Configuration . Continuing maintenance is a breeze. iPod Nano (7th Gen) Posted on Nov 18, 2022 12:23 PM Reply Me too All replies 1 reply MrHoffman Level 10 99,395 points Nov 18, 2022 12:47 PM in response to Apple_Configurator Things to try, before contacting Apple: Checkmark the devices you want to assign DEP settings. on There are some similar responses, but none of them were of too much help. 11:37 AM, @mjerome , I am still getting failed responses from configurator but the device SN is indeed available in DEP following directions: https://support.jamfnow.com/hc/en-us/articles/360000004483-Use-Apple-Configurator-2-5-to-enroll-iOS-devices-in-DEP. [MCCloudConfigErrorDomain - 0x80EF (33007)] I've done a few Google searches on it, but am still coming up short on answers. The cloud configuration for this device is invalid". Provisional Enrollment Failed. Rendred 4 yr. ago. I never see that screen. Trademarks are property of their respective owners. 2. There's so much about this message that I don't understand. They checked the devices that I was trying to add and indicated they are or were enrolled in our Parent School District DEP. Config 2 is becoming less useful for large scale deployments. This 30-day provisional period begins after the device: 1. Provisional Enrollment failed' The cloud configuration for this device is invalid. Once the device is enrolled, user would have the ability to unenroll it within next 30 days. If devices are not currently in Apple's Device Enrollment Program, please follow the steps for the Apple Configurator 2.5 - Manual Enrollment later in this guide. It will then go through a DEP enrollment workflow. While trying to prepare the device with Apple Configurator and moving it to Apple Business Manager, I am getting the following errors: "Configurator requires user interaction to install the profile "Wifi" on "IPhone" because it is not supervised". Posted on Hi everyone,I had same issue. Apple Configurator for Mac User Guide. 07-08-2021 Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf Nation. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. My Apple ID has been approved for the Device Enrollment program, I set up two-factor authentication, and I have an active MDM account as well. Within the deployment portal, navigate to the "Assign Devices" area, enter the device serial number, and attempt to assign to an existing server. 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