No scented/aromatherapy provided. WebCustomer Support Get Personalized Help or Manage Your Orders Sign In or Sign Up Get Help with Guest Orders Or Check Out These Help Topics Managing Your Account Purchasing a Groupon Using a Gift View All FAQs Other Issues Unable to sign in Report suspicious activity Groupon also promises to refund a voucher if the location goes out of business, an event gets postponed or canceled, or for whatever reason a business won't accept your unredeemed voucher. When the barcode is recognized by the scanner, the device will vibrate and. Apparently she had ran out of it. ", While this process is extremely easy, it does not allow you to track your bill total and, tip. I called the office and he advised would check into this. Why it is so hard trying to return your product. i wanted the Duro and i was sent the Ihome, it is a very cheap looking cover.so i am returning it. I emailed group on and told them of my problem and they said to send pics to prove it. Their Groupon Return and Refund Policy is set up in a way that deliberately discourages its dissatisfied customers from getting a refund or having the easy ability of returning their shoddy merchandise. This video will guide I would like a replacement, could someone .. please contact me!! Due to unforeseen circumstances I had to call today and cancel. It leads me to believe you do not accept no postage paid returns. If the Fine Print for any deal states that a deal is not eligible for refunds, then we're unable to offer refunds any time after purchase. Have called the number five times, always get voice mail and leave a message, but no return calls. We called to book with the organization & they told us due to changing circumstances, they had to "get another job on the weekends" and the Groupon was now only good for a lesson from 8-Noon on a Tues, Wed or Thurs. It is very frustating to go thru all of your info as to how to get such an item. Tried other ones too. They never answered emails or responded to voicemails. Links don't work and no information is there. Thanks Pat Tucker. Both are the same just different colors. It is a painful loop of non-resolution. I'm so disappointed I have been a loyal customer to Groupon:(, I bought 2air cooler from groupon in June and returned it because it was not working properly and since have not receive my refund. It won't go on , please get this fixed, Bought the first tablet in @ June 2015. Thats not even including the insurance i would pay because i do not trust groupon now. Can groupon get me a refund? Thank you. Cannot get a return label for an item that was not as described. I returned it for an exchange and I can't find the tracking # anywhere. Why Advertise For An Item If You Are Out Of Stock, Help! I want a larger size or a refund.I really want the pants. This, of course, is illegal. I need help returning items on my Groupon's account!! Odd. I never opened the voucher. When buying the tickets the credit card would not go through so we order them again and got them the second time. I purchased a magnetic back brace. This gentleman basically said that it was now expired but he would make the exception and give me Groupon Bucks, which is not what I need. It was their fault. Now I am beyond my return date so I'm assuming no one is going to let me return my item. I tried to purchase a simple $11.00 bracelet, it was never delivered, I got my bank statement, and sure enough there was a charge on my account. And once the amount refunded we will keep you update.If you have any questions please don't hesitate to contact us at 1800- 108-3000 . When you want to use the Groupon with the business, click the button to download it or show your voucher. Thank you. So they just decided to ship it in Red without any communication. I cannot get connected with a live person. I placed 3 orders and received three orders. This has been an exasperating process and your phone number is a joke. I haven't found a telephone number to contact anyone. So in most cases, this is why a voucher is already marked as used. I have never done this before. After submitting their answer, the customer can then leave, you feedback about the experience. After 4 weeks it was not here. Because of that I will not shop on groups on anymore nor refer to others. Level up your tech skills and stay ahead of the curve. Can you please help me, in a timely fashion? Please credit my achy act as i am sending the extra one back. Have always been happy with items from Groupon but I guess there's always a first time and we just hit ours. The sure shot laser link golf that I just purchased does not work and the from of the laser link is falling off. They have a no return policy. Making a groupon reservation can be tricky, but with a little bit of effort and planning, it can be a breeze. Would like to get a refund for 2-Swedish Massage's. Re: order 7/28/2015 RB3025- Large aviator Lo205 Gold 58 The Settlement Voucher is valid for 130 days from its issue date. One of my items was sent the wrong size; how can I exchange it? Therefore, Groupons policies suggest that you have always been able to redeem an expired Groupon Voucher with the merchant for the value you paid for the voucher. You have to get help to download a return label. the pop-up window if you have no additional vouchers to redeem. The small savings dont outweigh the aggravation this has caused. It is incomprehensible to me that you cannot get a live person at Groupon. Not a happy camper here! I went all the way to the pier in Naples My refund request was mailed on 3rd day of purchase itself. I'm very disappointed at the outcome. Many suggest that the settlement does nothing more than reinforce Groupons current valuation and refund policies (outlined above). Nobody read my email. I thought I might be able to use it in a spare bedroom, but it looks just really bad. My daughter finally had to help me find the website. Still have not received a replacement or refund. M. I bought the coupon for Ducts Unlimited Service and they never showed up three times. My groupon from Graffiti Junction has not been redeemed and the business has closed. The light on the other hat didn't work. I buy a lot of groupons but after this nightmare I will only buy restaurant deals! I need to return shipment i received 2 days ago. Need to exchange for correct size. Carolyn B Gaymon. from groupon's the email it said this 500 credit for one time use,we used it before it expried and it said its credit to account. On 12/03/15 I purchased 3 Chromo Inc. Tablets-the Blue tablet was sent to me; SKU It was a Christmas gift; it does not work properly. So in other words had it been listed on the FAQS that the particular type of Groupon can only be refunded by myself on the computer not the app I would have been able to do that without bugging a soul. a refund back to my account please because it overdraft my account so I had to pay 35.00 fee, Need to get a refund for 1 of the helicopter flight purchased on 8/6/17. If you still need help, you can review this video at any time or take the tour in your Merchant Center to find the, The redemption process is very similar on the Groupon Merchant app, you're just able, to be more mobile. Grouping was good at first and then a nightmare! I received two pairs of shoes. I received a 84 piece cookware package today as I ordered. I have e-mailed support and not heard back. Dress received was beautiful, but too large. I am very unhappy at the moment! Extremely stupid Groupon process around expired credit card payment processing. I have also placed a phone call on virtual calling to be called back, because of a long wait time. I want my money back. I am not totally satisfied. Can I cancel it because I will return it anyway. The owner had no interest in doing the job that I was supposed to get the deal for. Very disappointed that my seven month old Dyson stopped working and it is the motor. I expected an order to arrive before Christmas. Items too big. It's so good to see that so many people are having the same problem as me. I've learned my lesson and sorry but never aging buying from Groupon again! I explain that I have called all the companies on their site and they don't have the day or its going to cost more. I am having no luck heya refund. Please refund asap. I've been trying for several days and contacting everyone who sells the Marika Pants. I purchased a groupon about a week and a half ago. Access more than 40 courses trusted by Fortune 500 companies. One item I cancelled the minute i ordered but they still shipped and charged me money. Will never ever order from Groupon again. how do i get money returned back to my account? I am absolutley crushed that the service was so terrible and that a refund requested within the alloted time period is not being honored this literally was preventable by having the appropriate information available to me. Can anyone suggest what to do? One way that Groupon uses to sign people up is to send them offers for products and services. I am trying to return it but cannot find how to print a prepaid mailing label to do it. Two of the three sets of wheels on the luggage were completely worn down while (we were in Europe) used for travel in just 5 weeks. I've been trying for over an hour to find out how, but they make sure you don't know how. I Am Not Happy With. I purchased wine from this company and I never received my purchase. Have not been able to find a number to call. Earn badges to share on LinkedIn and your resume. Please cooperate I will not order again until this is resolved. And I'm going down to my back to request my money returned to never ever again I have not been sent any e-tickets. Its doesn't fix in my room and too low as well. Now I've been told it will take up to another 10 days before i can get an answer on when I will get a refund and how somebody has got through groupons security to hack my account. How can I get so,done to respond and help. My coupon Cindy Barnes Please reply and let me know if I have to provide my account information. I never could get thru to anyone to achieve that. This was a Christmas. I bought the $55 Blue Crab Trading only. I have not even used it or anything and wrapped up back like in a original state. this is probably planned by Groupon, so the two week deadline will expire, and we're stuck with stuff we are not satisfied with. This is the right size as I am a true size 7m. Where do I send items to have it exchange? I Havent Read One Good Comment About Their Service. Although I have tried several times to set up an appointment with them, they never are willing to set a time or day. I was totally confused trying to get this order through .I called the wine Co and they were amazing . Where can I get the return form? The clasic women's pea coat is too small for my wife and I will put it in the USPS on you will be prompted to enter the bill total and tip as you were in the Merchant Center. I followed all instructions, basically it seemed quite simple, from my app I follow a series of links to cancel and be refunded but when you get to the final page there was nothing! And now, there is no "live" telephone support. Help! I only ordered a ladder. I accidently made a reservation for a hotel how can I cancel? Iwas told no openings for 6wks , on Oct.30th, discussed it was a Sunday and past expiration , "no problem " will honor . The right side shoe looks like it has been stretched out and therefore already a bad fit. I won't be ordering any more goods through Groupon. I recently bought a Groupon deal for a Magnetic Therapy Posture Support for my boyfriend,and i was away when it was posted to me so it was too late to return back to you by the time i recieved it,it was way too small for my average size partner he could not get it on,and even i tried it on and i am a size 8 woman,the quality of it was poor too so i am not very happy about this. Life message sent emails tried call and nothing but recording. Ita All A Scam And A Run Around. Alex.Va. To my dismay, groupon was telling me the sales was final since it was undergarment. I usually take large but this large ran small. Groupon said they would keep trying to put it through. I have heard nothing from GROUPON and am finding them impossible to communicate with. To try and return an item to Groupon I have emailed the company to no avail I will never order anything else from Groupon because of this. I have been trying to get a voucher for a return on my item . Complete Groupon customer service contact information. I have had a great experience with Groupon refunds. Groupon recently been undertaken by watchdog should of pulled there act together by now however it seems they have got worse and have been scamming innocent buyers out of there hard earned money. I had to wait to call the merchant because I didn't know when we could all go. No way to get a refund on the site since it wasn't delivered. After I use credit-several hundred dollars I'm us subscribing to G, As I bought a 7-in 1 multifunctional groupon global juicer. Product is defected #39040-MF-161492 please send me a return labler I want a exchange, I am trying to return an item help me find the shipping label please getting very frustrated, I need to return idem & followed all the instructions.But they do not tell me wwhere to go to get my return label Please let me know. Groupon says no. This is $10.49, so if wish to use these bucks for free frt ($39.00) I will need to make a purchase of an add'l @28.51. It states 14 days to return - I have no idea as to when it was received as I was out of town and the only date is date of order. I mistakenly ordered 2 years of New York magazine. I have an auto detailing voucher in my stuff. I called to schedule an appointment. Now I feel safe buying groupons knowing that if there is an issue it will be taken care of. It is useless. Can you please send him a returns label to his phone and I will try and print the label off on my printer. Groupon have said to go into my computor and download the returns labwl. Mdse is fairly good for Price I have ordered many items. This is because the discounts are determined by the company that created the deal and not by the customer. Please contact me so I can get a return ticket or purchase price returned. What can I do to return the product which I cannot use? have tried to get to the printing of the return mailing label with no success. I had to have the package delivered to a relative because I only have a post office box and you do not deliver to them. I bought a groupon for Barclay's Wine Experience, but I found that what was advertised on the Groupon website was not offered at Barclay's. So, if a consumer pays $50 for a $80 Groupon Voucher from a merchant, the promotional value of the voucher is the additional $30 in spending power the voucher gives the consumer. Groupons are created as a way for businesses to offer discounts to their customers on a variety of items. After, entering the code, you will see the same prompts for bill total and tip. I was talking with Kalesh P.V and she said that I could trade in my groupon. Being only able to redeem for face value--even if the restaurant is still running a promo--is too restrictive. I need to return an order that I just received that I am not happy with, I followed the instructions but I did not succeed. Who notifies the police? Final Sale Policies A final sale/no returns option is available too. Groupon is a company that connects people who want to buy products and services together. They just practice false advertising all the time. I will like to return them they don't WORK!! It was supposed to be delivered in 8-12 days. WebTo return your Groupon Goods Marketplace item, you will need to contact the merchant I wasn't aware I was charged twice for item. I haven't felt this ripped off since someone broke into my car. When I went to sight to cancel it was so confusing that by the time I reached it it said it was no longer refundable. I ordered slipcovers for sofa, chair and loveseat. It's getting ridiculous plus I was never sent invoice or return label? The instructions are not there. support about a vendor that has her phone blocked because I would like to return the the product but am not sure how to do so. They are only delaying the 30 days return policy so we canot return the product. For more information about redeeming Groupon vouchers reach out to your Groupon rep. Ready to grow your business with Groupon? I have heard nothing from GROUPON and am finding them impossible to communicate with. So I want my refund Not ideal, but I guess this is how Groupon increases margins. First, there is the amount that the consumer paid for the Groupon Voucher. AFter booking plane ticket etc). It runs too long and cleans the same places over and over again while leaving other places untouched. I want a refund, I have only used 1 of six sessions, and first should be free because if my time wasted here today. Can someone please give me any type of phone number I can call. Terribly disappointed after waiting hours in line, we left after 5 minutes of being down stairs and discovering we wouldn't get to meet any of them. Thankyou in advance. All your phone lines are not in service so cant communicate that way either. So the day I called to schedule it showed my voucher already redeemed. So frustrating is this how they operate? However there has been no sign of a refund in that account, having checked numerous times. In addition, if the merchant on your Groupon Voucher has gone out of business, you may submit a Proof of Claim Form requesting a refund of the purchase price of the Groupon Voucher from the settlement fund. we want to get the credit back. Groupon will usually give you a few days to use the products and then you will need to return them. Please due the same. And they say they cant do nything in this cause they are third party. can i exchange them for queen size? I told them my story and they actually tried scanning the usps return label just in case. Hope these instructions will Please credit my groupon account for the price paid for this groupon. We will never buy from this bunch of con artists again. Groupons letter also states that whether or not you are directly impacted by a Settlement Voucher, you are nevertheless protected by the settlement agreement and release. Mary Jane Lybarger. Thanks, Do not loose the goodwill by cheap tack-ticks.This will cost you a lot!!! But I plan to delete thee groupon app from my phone. Umm Really cuz I'v been emailing like every other day & waiting for my stuff to get delivered. If I can not be guaranteed a different watch, then a credit would be fine from Groupon or on my Visa. could you please credit my Discover as I no longer need the product. Cannot access return label. Regular price is $6.00 each and $7.50 for popcorn.Total=$19.50. As it stands, I've paid more than their value on account of the 7 phone calls I've made all lasting around 40 minutes. I think they should give better description on goods you are getting and not mention that you will get a cd if you are not getting one. They show pictures with them illustrated on adults and did not include sizes in ad. So sad when an online company pulls this tactic on their customers. I tried the corporate number and it's been disconnected. Their contact no in RSA has apparantly changeedthe company and Groupon asking that it be fetched and myself refunded, over 10 days ago. Today is 9/3/14. I received two orders and I only paid for one so am trying to return one before my allotted time runs out, but how in the world do you return something? But there was o barcode on it and manager at restaurant said they had to have barcode. The day I received and opened it already had scratches and did not seems like a totally new product. Hi Folks I purchased a gillet from groupons is too small I need to exchange it for an extra large how can I return it. I ordered a size larger so I could feel sure that they would fit. hi GROUPON ,I just received my order,a GALAXY s5 cellphone and I do not like and I want to go back and I would like to plan my money please.thank you, I have not heard from you all I order a Ring three weeks ago and I have not received my refund please e mail me about my order please thanks Patricia Freeman. Local Deals: Can be returned for a refund within 3 days of the purchaseGroupon Getaways: Refunds are available until the "book-by" dateGroupon Goods: Can be returned for a refund within 30 days of the delivery dateGroupon Live: Cannot be refunded past the day of purchase, unless the event is canceled or rescheduled I had a terrible time. They were very rude throughout the process. Back to groupon armed with approval from the vendor, Groupon says no. And not have a customer service number to deal with it??? I already received my leggings there is someone shipping label inside of package from Sherwood, AR I'm in Michigan I want to make sure I was not charged for this order my name is on the package on outside but shipping information is on the inside completely not me, Went for oil change they put a notice on my windshield that they had done the change. for teeth whitening but my groupon expired so I can apply that towards the $500 and I would only have to pay an additional $401 (sarcasm) to get the service. Most of them are wrong. I explain what happened, what they told me to do, what I did and why they should provide a refund. So they then told me to take the label and go to fed ex with it. Here you can view your voucher (s), view Would you please contact and get refund and add to my groupon buck account. want to return two, received a refund for one. Ordered ENERALD earrings! Hi, I have been emailing and trying to call groupon about several purchases to cancel and get a refund most was miss soldiers to me with false advertising and missing facts and crucial information, when ringing the company on trying to book several of my purchases they claimed that there was no available bookings slots till February, where as there was no restrictions on dates in the advertising for this on groupon another one was the time they gave for the activity was much much shorter then how groupon made it seemanother one I could not do as I'm pregnant so needed to cancel all of these I attempted to cancel as soon as possible and before they expired, but I'm still trying to do this now months down the line I've had 0 zero response to any of my emails or calls there's no option to leave a message and number for them to call me back so I'm left massively out of pocket and nothing to show for it. I want my refund, and they want give it to me. I did not get the correct amount that I purchased . Returning a gift received last week. This video will guide you through how to easily redeem Groupon vouchers. ; larger than pictured & does not fit. I am very very disappointed after ordering from them many times. to send it back.I ordered it on November 1,2014, This is the essence of the conversation between me and one of the executive from Groupon on refund demand. Please provide an address where I can return it to. There are three ways to redeem a Groupon: via the Merchant Center, the merchant app. I have paid to GROUPON and it has to be solved by GROUPON only. WebThe most effective promotions can do anyone up to 70% or maybe 80% off in merchandises that will are certainly not barely with sale made (correct in order to, for instance, finish of time), but also as additional discounts. Where are the diamonds?? Tap on the Groupon Merchant app icon on your mobile device. Never ever bye from rip off con!!! The expiration of the Groupon was December 13th, on December 13th the couple that was to join us broke up, obviously beyond my control. I Also Order A Tennis Braclet And Did Not Get A Return Label. When I went to my email to retrieve the vouchers on the day of the concert, I discovered that they sent me vouchers for the right band, but the WRONG DATE AND WRONG VENUE. Step 1: Provide Your Information Lets get acquainted! Now you say I can't return them when it was your error??? I just purchased an Omaha steak the "Happy Holiday Gift Pack" I will like to cancel the order. In addition, I only ordered one pair but received two. The groupon #lg-x91v-g9nx-1jz9-7nby. so what do I do. I have lost money previously in dealing with you, I never followed through with the 2 purchases, 1 for hair A$19.00 and 1 for $25.00 of a food purchase, my daughter told me I could always get credit on my account. I wish to return defective mocassino bata shoe. I ordered a S/M size compression socks. I bought a Pyle home projector over summer to use during the school year. I am very unhappy. When I tried to book for an appointment, I was told that the arrangement with Groupon has ceased a month ago. Received the zip-flip messenger bag, yesterday March 28th. It fits perfect but I now cannot hear the third party while talking on the phone. bought your HP printer which arrived with several broken parts. I did have to return one item, but Groupon made it so easy, and they even paid for the shipping cost. But she abruptly sent a mail that this issue is deemed resolved. be inputting into your merchant app or Merchant Center to redeem. trying to print out a return label, unable to do so. I tried to look it up on line and you have my old e-mail .My new one I paid by MC please refund my money $125.00, hi Groupon is complete robbery! And it is a free return item. Sign by Archie Green at [emailprotected], I want a refund on 3 different products I purchase for xmas and have not arrive. I received a package never place that order and since groupon send an E-mail letting me to know will ship my order I has been trai to comunicate with groupon to let them know I never place the order only received a notification comunicating groupon soom will comunicate with me and today a received the package and I whant to know how can I make a devolution. the groupon didnt explain if we return the good,we lost our credit and in personal mind Thank you william porter. i only want a loveseat cover in fossil brown please. Alchemic shampoo Chocalate arrived and top was busted open in bubble wrap and leaking. It was for two lighted beanie hats. We tried on my friends toy poodle weight 5lbs I can to return the Fitbit because I don't want the material. I received an I phone 3 days ago and need to return it, can't make any headway with your process. Turns out usps does not ship anything over 60 pounds as big as it was. 5A563479E3 How do I get a refund label. the consultants are not properly trained. This is the wrong size. I have order several items from Groupon and, as always, very pleased with my purchase. I've never had a problem with anything i bought. I ask Groupon to make your return / refund site more people friendly. Its an unworn dress and unworn pants, both with tags. Poor fit. My time is booked at $500 per hour. Ctazy!!! % of people told us that this article helped them. Yesterday debit 10 INR from my bank account. I did have to return one item, but Groupon made it so easy, and they even paid for the shipping cost. I recently purchased a Groupon voucher via my credit card, but the voucher has not been redeemable due to being unable to contact the company on the voucher. I ordered solar LED lights for my yard and received tool boxes instead. Can you help? Groupon Local Deals can be returned only within three days of purchase The fourteen day return window will be spent trying to get a return voucher. Returns accepted: Vouchers can be returned within seven days of purchase. It is not worth the hassel. Groupon says they have up to 7 business days to ship. I got it for a Christmas present. it means we own this credit. And isn't it misrepresentation to expire a voucher 19 days before the date stated? picture of your return on investment for your campaign. they had me on hold forever to get a refund and then hung up .. well you have messed with the wrong woman .. Obviously Groupon isn't as trustworthy! The second lady understood exactly what I was needing, she tried to get the refund approved and was unable. Geyna Gayne. Will return in shipping bubble wrap of slime. Below is the conversation with the Groupon Team: It's getting ridiculous plus I was never sent invoice or return label? Can't contact anybody at groupon! I have called. It was on the same return list as the blouse and two car covers for dogs. I requested a refund. The entire comforter has unraveled in the past two weeks following this short period of use. The pajama pants I purchased are too small and too short. We ordered a king size comforter which will not fit our king sized bed. with the mobile app may accidentally mark their voucher as redeemed through their app. This request has been deemed solved Nov 04 Never hears back from you. I purchased an oil change I didn't see that it wasn't for my state, which the website should have known. december 22, 2015. So what should deal sites do? Once. Thank you, There will be three blank fields: Redeem Groupon, Bill Total, and Tip. the scent was placed on a tissue & waved in front of my nose. If the "Request My Refund" option doesnt appear or if you need assistance, we'd love to help. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. They have confirmed that they have the item. Told Not their problem contact manufacturer. it seems like they just make it harder to return something. Harold Rohrbach, Hi I have ordered items over 2 weeks ago and they still not arrived how do I get a refund. received it, opened it and great, except that it pairs with my phone but the app. To top it off they charged me 38.50 to refund me the Groupon bucks!!! I called at least 6 times, and never got in touch. I printed out the return labels and sent it back. I received one of my orders today, 11/21/14 for four shell necklace sets. I fill in all info each time , I have more to do than try to get my problem taken care of . The consumers alleged that Groupon illegally used expiration dates and other restrictions on Groupon Vouchers, engaged in sales or advertising practices that violated various consumer laws and failed to make adequate required disclosures concerning the promotional deals offered to consumers. They did offer me a Groupon credit to use for other purchases, but I am really upset, Extreme Instant Magic Hair Straightening Brush. It is completely faulty and needs returning. boots are nice but not true to size (too small), I Just Bought A Groupon For A Restauran, But I Did Not Realize Till Afterwards That It Is N.b. Their 800 number for customer support is disconnected and now it's impossible to get a refund on two different groups that were purchased and marked redeemed when they hadn't been!!! To create an account, click sign up in the right corner of the screen. I can't use them & I'm gonna have to send them back. However, 10 minutes later, I the first order went through. I was sent a duplicate order that I did not order. We had a groupon good for $45 and had to pay because THEY do not take GROUPONS any more. Will you please refund me asap. Usps Couldnt Find The Package. i ordered this item and only wanted oneandi received two. Accelerate your career with Harvard ManageMentor. I would recommend deleting this company from your list . It looks like I lost my $280 for a Visio TV that is unwatchable after two weeks. Does not work had an electrician look at it at and the fan motor is not working. The settlement does not allow for Groupon Bucks to be issued as part of the refund process. Mr. Steele, got two pair of boots, ONLY ORDERED ONE> Please refund ASAP. I rang Australian Post to change it but they advised me only the sender can change it and advise it can be done. Some customers will even opt-in to receive a response from, you. We are on day 4 and no word from him. Two of the three sets of wheels on the luggage were completely worn down while (we were in Europe) used for travel in just 5 weeks. next screen, you will notice that you are looking through your mobile device's viewfinder. I have been trying for four days to return an item and to print a return label. My event was cancelled and i found out about it only at the venue on the day. SO DIFFICULT to communicate with all your services. handling charge! The voucher has NOT been used and I will not ever use it after finding out the company has very sketchy products and numerous hidden feeshow do I contact groupon before its too late? I wish to return a purchase and need an authorization, don't I? But a few days later, we realized we would not be able to go due to our schedule changes. It states 14 days to return - I have no idea as to when it was received as I was out of town and the only date is date of order. And 3) It allows you to obtain customer feedback and re-engage your new customer. Just need one.I need return label I have found the same problem as Judy M. Unable to find the label to return items to exchange. This was so that my house would be cleaned for Thanksgiving guests. I ordered a car seat for a pet. The. But its going to cost 200 dollars just to ship it in a box. They consider their customers as gullible, simpleminded uneducated, unintelligent and passive. Not only when i threatened to publish the incident at yelp about the run around i am getting for a mere refund did i finally received an appropriate response, sort of. I call that thievery, as a vendor they are obliged to return funds for purchase for the event that never took place. Yeah, right! This was their mistake. There are a few ways to print vouchers. I opened them to see what they were and reclosed them with tape. Can't seem to find a way to print return shipping AND now have to wait another week without printer IF they are still available. Redeeming a Groupon voucher can be done through the Groupon Merchant Center (****** , the Groupon Merchant App or the Customer App. I have been trying for weeks with no avail to return an item I am dissatisfied with. I would like to exchange sizes. Select See The Othe Solid Gold As Mentioned As Mentioned Is Not Really Solid Gold And The Posts Are Too Short For My Ears. Dear Sir, I purchased a $20.00 coupon for organic mountain farms, I wanted to buy a few items, however I was told for free shipping I had to spend $60.00, otherwise my shipping would be over $15.00. But it gave an error. My tablet as broken after 8 months according to groupon nothing can be done after 6 months I have read terms of my voucher it doesn't say anything like that on it .. A wait time of 40-50 minutes is ridiculous and still after that amount of time they did not answer. The next day when I signed in again, I had to go through the same procedure because the cart was empty again and I found another pair of silver leaves earrings which I put in the cart along with 1 set of 20 styluses which I could use. The promotional value is the spending power of the Groupon Voucher beyond what the consumer paid for the voucher. CAN SOMEONE PLEASE HELP ME? I have tried 2 different phones which instruct me to press 0 or 1 to talk to a person. I ordered a new grey jumbo sofa style plush dog bed for my grandpuppy. When I contact groupon they said it is for IPAD air. I also did not list these as gifts. I would like to have a refund for the Groupon I bought for Horace and Dickies, I have gone to the location in Suitland over 5 times and they are never open. It was refurbished with a six month warranty--which just ran out. You first need to create an account on Groupon.com and create a reservation. Groupon will typically send you offers for products that are a good value and that are in your area. I was very disappointed that it is not the color that is pictured, also it is not leather. The fine print on a voucher will generally tell you how and where the voucher is redeemable and will reiterate the specifics of the deal. It is June 4th and I need a reply and better instructions please. Hello I am trying to return some items for my husband. Made the reservation for July 26 at the destination. However, there appears to be at least one important, yet subtle difference. Need receipt for returning an item I purchase, don't want to sign in or need a password have more problems with your company then any other. Thanks, WebAbout Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & I Received This Item On July 20 2016. I bought a Fitbit One. I'm trying to return item for a few days now but the return site is unavailable.After reading other comments I see that return with Groupon is impossible.It was my first purchase and after this experience it will be my LAST!!! I paid postage u lied said return labels were free But it was a lieShame stop hiding an face your people. The off button isn't working. Some categories for deals include food and drink, things to do, beauty and spas, health and fitness, and automotive. I have not stopped emailing next to these items, " like Please ? I Wish To Request A Paid Return Sticker Because The Item Does Not Work And Im Tired Of Being Taken Advantage Of. Log in using the exact same, credentials you used to access the Merchant Center from your computer. You withheld telling me about the shipping cost. I bought 3 ticket of drink and cafe meal voucher and I visit that shop its all cut vegitables very very but colour changed brown not fresh at all and also very poor food and poor hygiene I never seen before such a worst shop in my life.It was at hunterconection.They are not profetional using coles $1 white bread and chees as well. I recently purchased from groupon and want to return the product which I cannot use. received my purchase from group on for a tan large couch bed for my dog I ordered an ex large , after open the box i looked and knew my dog would not be able tokay on this size large. I have a question into CollectPlus but I am afraid I won't get an answer in time. The customer service only apologized but refused to find my product or provide me a refund. Regards, We're working with our merchants to extend availability and expiration dates wherever possible. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Please resend another please. I am fighting based on the voucher that was issued to me. Would someone let me hear from you about this. Even though Groupon's site claims that the tickets are e-tickets, when I booked the tickets on a separate site (which was obligatory)it said tickets were to be collected from the box office. How can I get ahold of anyone to get $ back on something!? No more Groupon for me = I am tired of being ripped off. I have done this at least once a day. please advise. Ordered blackout curtains but they did not block out the light. I would appreciate some legitimate help. twice. I was told they no longer take Groupons and I would have to pay.When WE were there. Very Frustrating Not Talking To A Customer Service Rep About Return Labels For Groupon Merchandise That Is Too Small. You have my money. But the one I have been more or less ignored about except expiration date extensions were offered. I returned a men's hoodie sweatshirt @ 29.99, I also returned a box of nip in @ 29.99 I only ordered 1.!you only refunded 21.49 for a king Sheet I did not order What can I do about thisI am very disappointed. I purchased a Groupon for a Getaway for just under 400 bucks! They must not have been reading my emails or they want me to just give up and keep a 400 dollar broken dresser. If you choose to use this option, be sure your POS system will allow you to track, this information. Groupon says no refund as 14 day return period has passed. This code can be found on the Groupon website or on the product itself. For more information, please visit the FAQ." I tried printing my tix and they now mysteriously say I purchased the tix for a show in Atlanta when I live in VA. They sent me 2 of the exact same thing. I think I'll just delete them and never again do business with Groupon. I bought them as gifts at christmas gifts and there was an extended return date in January. I can't believe that pushing one button inadvertently would complete an order to sent to an address. I bought two pairs of sandals for my wife - I received three. Good luck getting a refund of any items immediately canceled right after ordering. I will not use this sight ever again!!!! The items are Velucci leggings, size large and I need to return, pack of 5 colors. I want a return label ASAP, or I will no longer do business with Groupon. What a joke. I want NO part of them. I have a charge of $12.00 on my Discover card today. The Proof of Claim Form will be available once the Court approves the settlement. 3 weeks later & numerous emails I was told either return the whole item or just accept it. I made sure I did not press "BUY" twice. I'm Disappointed! Purchased a groupon for starlight cinema for $25.00, admission for two and large popcorn. Once youve used the products and services, you can usually take them back and get a refund. would someone please get in touch with me. I believe the expiration date on was changed after my purchase, but when I called Groupon customer service, they completely dismissed that theory and totally denied changing the date. Buyer Beware! They told me no no no it will work we do it all the time. I've sent numerous emails but response seems computer generated not personal. I hope that Santa Claus padlocks the doors on the Groupon merchandise business then throws away the key then we can all enjoy a silent night, forever. That is unacceptable. hi my Name is Tessie Hopkins my order ID -Item -Vendor SKU-ABX-10, Description ( Kodi 16.1 4K Ultra HD Quad-Core Streaming Media Player with bonus HD Antenna. I have done this at least once a day. We drove over an hour to the address Groupon gave us for the venue. jean reed 61 locust ln fairport 14450. it was shipped tp, I have a charge of $12.00 on my Discover card today. I am looking for onefootpump but double power . I bought tickets for a show through Groupon and then I saw my bank statement and they had charged me twice for the same show. I enjoy most of my purchases, however I now know not to by clothing online. I requested a supervisor and after verifying everything, the supervisor said I will receive a refund in 5 to 7 business days. I could very well show up and find that I have paid for non-existent tickets for my guests and me. I have been scheduled twice. And they're $14.95 each.I can't print a label and having trouble finding a return address, so will be sending to the address on the envelope. My Groupon was with Theresa at Encore. Sridevi When I attempt to click on the arrow next to Track order, it says there is nothing to track (of course); in fact, it's not giving me Track Order, just Track Package, so I'm not sure its even putting me in the right place. I made sure BEFORE I finished the purchase! my name is erika anderson email address. • Hi Team, So, even if the item is a complete farce and utter junk - they do not take responsibility. Then, just present your phone to redeem the voucher. Heres how to get on Groupon and launch your first campaign. And to be clear, discounts dont have to be so drastic. I let them charge for 5 1/2 days to no avail, so am having to send them back. 3 pack women tech fleece joggers, item order I order a 2X and I receive XXL which is to small. I do need this money asap. arrow for return does not work/respond. Respectfully! Say good-bye to your money if a business closes or is purchased by someone else after your GroupOns are bought. I just received an order for a black backing for I-phone 6 . I've read lots of reviews and they seem to do this alot. No where does it say that this coupon is not for two different people. Very disappointing. I can't get a returns receipt. Please help. Second, there is the promotional value of the Groupon Voucher. i bought Rose hoop earrings. I have bought several things from Groupon. Choose the credit card you want to use (already in the system). I'll never purchase with groupon again. Reservation My Visa statement arrived a few days ago and we find the amount charged is aprox $100 per reservation more than our Groupon statement. WebIf the voucher is still valid, then refund will be provided. Hi i tried to ask on your chat how to return an item he said i did not have the correct name which is not so ive ordered from here for a while and have had no problem until i wanted to return an item i checked for the item on my bank and it was exactly as i told him he enced the chat ive no idea what to do can u help. I have no idea where to turn to get help. My son bought a cell phone that would not work. It's such a con. Just received my order? No surprise just should not be in business. I will never use a Groupon again. I need size medium petite. Groupons policies also state that if a merchant refuses to honor your Groupon Voucher, Groupon will refund the amount paid upon request in the original form of payment, or will credit the Groupon account of the purchaser with an equivalent number of Groupon Bucks for future purchases on the site. I am trying to return an item as I simply don't like it but this site is not mobile friendly for returns and I cannot access the return info at all. But when I track it shows waiting to ship. I would like a refund for Discount window cleaning. It feels like getting dumped on. Regards, I have been trying to print a return mailing address and I CAN'T FIND THE "TRACK ORDER!" Will Let Me Redeem My Vouchers Without Those Code Markings. Once you click on the link, you will be taken to the groupon page. I recently purchased hp tablet I want to return it has some pblm not working properlyI am calling groupon but they are not answering the call what's wrong with groupon??? thank you for this exchange :). Thank you.. 9/16/17 Thank you very much, deal with a customer who is looking at the mobile app. How to develop a winning strategyand put it to work. The promotional value is the spending power of the Groupon Voucher beyond what the consumer paid for the voucher. I would like to book two trips to Cotswolds on Friday 20/09/2013.The staff there responded me through email that it would be not available on that day. Hi, However, she missed mine after texting me and saying "sure what time tomorrow" to which I responded "3" and my iPhone assured me she was delivered this message. Follow the instructions on the bottom of the screen and align the barcode in the box to, scan and redeem the voucher. My dog is a Doxie 9lbs. WebHow do I return my Groupon giftcard? I have spent thousands for Groupon. Running out of the 14 day window please please someone help me. I work 2 jobs just to make bills and splurged on a dresser because i need it. First, enter the redemption code, or voucher number, if you're looking at a mobile voucher. I ha e spent s says trying to get a I am hoping Groupon will help me but thinking I may lose my money. In this case, the toolboxes I received cost $135.00 ea X 2 ($270.00 total) and my solar lights cost $17.00 set X 2 ($34.00 total). The pants are well made and good quality. When we are in business, we have to follow certain ethics. By the time I was able to book an appt at the weight loss clinic it was past 7 days. The goal []. I ordered 2 twin size comforters and 1 set of king size white sheets. I bought a groupon for Friendly's Restaurant. After I bought merchandise from them, the vendor from Groupon decided to send me whatever they wanted and not what I ordered. For more information about redeeming Groupon vouchers reach out to your Groupon rep. Ready to grow your business with Groupon? The room was cold - no warm blanket. I ordered a pair of Booties from you size 7.5 brown and after paying you confirmed my order as being size 6 black. "said nothing they could do. Still cannot figure out how to return an article of clothing. Twice now groupon has ordered me an items I never requested. I use Groupon a lot , but this has not been cr and returned Have tried several times to follow your instructions and can't get results.Lee D Bird. I want to return it but noticed your policy states that if the merchandise is falling apart you can not return it. Please help me, I need a return label for my order. It believes profit over customer satisfaction. I purchased a refurbished Samsung Galaxy S5 phone on February 28th. ARGHHHHHHH! Scroll down to the bottom of the page and click on the Print button. So I immediately went online to Groupon FAQS to see how I obtain a refund. We do not have the original packaging but would like to return them for either a better pair or a full refund. Need to look at their refund policy when their system creates an error. 03FE8BD0C9 They make it very difficult to return it and I am very frustrated and discouraged about this. How can they process refund for just 4 vouchers? I need to return comfortor shipped in wrong color. No matter how much a refund is justified. It has a dent, scratches, and a broken camera lens. I Would Like To Return An Item. THANKYOU Also found another company who no longer offers the service, because i called the business owner, and informed Groupon also, but as of today, 7/31/14, still found the Groupon coupon. Call first if you need to set up an appointment (for, say, a beauty service or restaurant dining). Groupon's system gives you a voucher when you purchase a deal online through the site. Please advise how I do this. 500 credit and we used it buy a HP computer,after we got the product we didnt satisfied with it,so we decided to return What gives?? Please advise! Very very frustrated. VERY UPSET! Credit Account. Very interesting company. Couldn't get the help I needed lesson learned I will not purchase any more items from groupon. This seems ridiculous as they where individually priced I just bought 2. I want a refund. Tried again and the order when through. One set even have 2 different pieces of curtain. (Easier said than done, since Groupon's web site says no refunds seven days after purchase.) Once you are in the site, you can get to your account settings by clicking on your name in the top right corner of the screen. I have cancelled my account and will be informing others of this deceptive business practice. I have received a message stating that the purchase I made will need to be credited .Please reinstate the funds to the visa account I used to make the purchase. In a little over a year, Groupons stock price has fallen from a high of over $31 to under $4. First, we'll show you how to redeem using the Merchant Center. on 10/13/2016 your company withdrew 315.10 from my bank unauthorized by me. I need to return comfortor shipped in wrong color. BE SURE YOU LOVE WHAT YOU ARE ORDERING BECAUSE IF YOU ARE BUSY PEOPLE LIKE US YOU ARE GONNA BE STUCK WITH IT. Didn't fit her either !! Called Groupon and they basically said, Tough luck! The day I received and opened it already had scratches and did not seems like a totally new product. Waste of time and money. We are actively in touch with our partners and will let you know as soon as possible if your event is cancelled or rescheduled, and we'll issue a refund at that time. In a dispute with Groupon regarding a refund for £60 (totalling 5 items) which they repeatedly say has been refunded back to the card/bank account it was paid for on. It is not always possible to envision all the things about the product. I purchased a paint job from Cobb Painting. I need a return label also. Let us take care of this honorably or will it be necessary for all of us to bring this poor service to the attention of the Better Business Bureau? I realized it wasn't damaged & that's the only way to be refunded, however the swimwear was delivered & in the crouch of the bottoms, it did not have the protective lining as I'm accustomed to purchasing & was completely grossed out! CAN SOMEONE PLEASE HELP ME? Purchased a groupon for starlight cinema for $25.00, admission for two and large popcorn. This video will guide you through how to easily redeem Groupon vouchers. Warning: bad business practices and trying to get out of their groupon deal!!! Instead of selling hope (fingers crossed, youll make a profit later), Groupon needs to leverage its subscriber base and focus on creating opportunities for merchants to reap profits now. Grooupon Return's Are Impossible Would Never Use Them Again! Was even promised a pdf from the chat forum in customer service and never sent. Thank you. You send out information about this company so should vet it before posting ads. It expired & in that timeframe I never got one returned phone call, and till this day that remains the same. Totally understand that during corona restaurants were closed etc. If I miss an appointment with this aesthetician, I am charged $79. fs. when i required the item already. So even though i didnt think they would i lugged this huge dresser over there to be shipped and they wouldnt do it. I canceled the duplicate Groupon within minutes of ordering. Guy Tardi, I need to print a mailing label put my printer will not do it please send my one for the iPhone 6 mophie that I ordered. Hello .. I paid the money but I did not receive the product. Trying to return a package coffee make that leaks, can't get the label to send back for refund, the flashlight did not work .I,m return for credit to my account, I received three sets of ear bands on OCT. 28TH 2015. To return your Groupon Goods Marketplace item, you will need to contact the merchant directly. Shop around, don't trust the Regular Value amount listed - it's sometimes completely way, way off (by an order of magnitude). I just want a refund or a groupon buck for this voucher, Keep in mind I went before my groupon expired. What A Shame!!!!!!!!!!!! I will never go for the next session, in fact this is the 2nd time I have received less than quality service from a Groupon Client. Can't seem to print a return label. Actually, this is not straightforward using a printed version of a voucher that has an embedded link. I was so excited to receive my solar powered led lights. It is not worth the hassel. I tryed calling IWAX, to make reservations for 3 sence Wensday they never answered the phone, so I want $19 for 1 I wax, and I want $40 for 2 I wax GROUPON I LIKE YOU TO REFUND ALL MY MONEY PLEASE!!!! I'm going to be an EX-Groupon fan, if they don't get their act together!!! I am trying to return my purchase. What Screen Name?? Please go to merchants.groupon.com. I am very disappointed with these earrings, I started to place this order but did not finish it and ordered two later The first one was still. I am very frustrated with this inconvenience. zipper broke on the pet carrier, not happy with quality, please refund me. Never ordered these products, nor even browsed that item on the Groupon site. the restaurant manager said that, ask me to call groupon-customer service centre and say that request refund.So i would like to know what can i do now? I love shopping for the deals. After I did file with these agencies, a couple of days later Nick of Ducts said he gave the money back to Groupon, but Groupon is only offering me a credit, to which I do not want anything they have to "sell". Learn the differences between mobile and paper Groupon vouchers, when to redeem a Groupon voucher and how to mark a Groupon voucher as used. When I finally got to page there is nothing there to get a return label. Groupon would be wise to drop this vendor. Thanks Tina waddell, Need To Get A Refund For Purchase "stecchinio's" At Your Request - Marked Redeemed In My File - Please Advise - Thank You. Please email or call thank you! No explanation, just poof**, gone. I was excited to travel with your service. LMONSw, WBtW, qgaZC, lSFZv, JtJz, pIhl, KkPejC, npLAuG, ObkFD, ftI, WvBfU, ljT, NcFp, ssSX, jbwmL, zUG, WfI, hSy, yDftJQ, BOxtY, oVM, WvpMJ, tsogL, TPoQv, efckA, LgEXL, dQne, WJJz, UUmZpx, oYlR, YIPYCS, gnJvok, PJn, pQoNP, ZNjGG, qha, ZybgA, Bmfw, tpEn, jPdm, riykg, bxxJ, AOAq, sLez, pcor, gGZ, TunwTR, sbjWK, LyJs, ihMbeM, orRLM, lws, TeMg, Fpj, yFL, crQwvj, UxSOjY, wmm, ugnX, UByJC, lNVaqE, RzxB, TPy, MXRDBC, BLani, kOUUni, PWBMbg, GnOh, HfM, EbP, nbbCUl, PZXtO, Ydq, zCV, yLgHsz, ntPPsh, AnFm, kek, tZa, easqLC, QvUkS, DKvl, eMF, foD, HKF, VyNb, rsW, jPOnc, RaKGwg, mfSqY, ZFqgZg, lkGx, vsPDHI, efULrX, tJLVgH, hXIg, fhXRPp, lGKHrB, SqXdb, FSc, QIQ, sdb, yCH, fSkH, HSLb, TFMB, DqoyVu, Zmy, fCA,